I only ask because I’ve tried to use this service.
It’s a complete farce that pretends to offer choice yet is simply a bureaucratic hurdle to try and make an appointment.
Instead of the GP contacting the hospital and them sending you a letter he contacts the NHS and they send you a letter giving you a list of hospitals saying you can choose one of a list of five.
So you ring up and ask for an appointment at the one you want (and the list I was given there is only really one I want – it’s the obvious one for the area). `Oh no` comes the reply `They haven’t any appointments available but what I’ll do is make sure they send you a letter with an appointment – the letter will come in two weeks time`.
I then say `what about the other hospitals?` The reply: `No it’s all the same, they’d have to send you a letter with an appointment`.
So, a completely pointless bit of new labour engineering – instead of the GP or his/her staff sorting out the appointment with the hospital and agreeing it with me – or even me calling the hospital and arranging an appointment myself – there has to be this elaborate bureaucracy of `choose and book` or rather `not choose and not book`
No wonder people are seeing through new Labour’s smoke and mirrors.